Terms and Conditions

The website is operated by AirEcoHome, Zurich, Switzerland. Contact: kontakt@airecohome.com, phone +41 44 211 88 40.

These terms apply to furnished and unfurnished rentals and related services (e.g. search requests, deposit support), unless otherwise agreed in writing.

Listing details are non-binding until a booking or lease is confirmed. Errors and prior letting remain reserved.

For furnished short- and mid-term stays, the contract is formed upon successful payment of the agreed amount and confirmation by AirEcoHome. Classic residential leases are also governed by the individual lease and Swiss tenancy law.

Prices are in CHF and include the services stated. Optional extras (parking, pets, final cleaning, etc.) are shown before booking where applicable.

Payment is made online (debit/credit card, Apple Pay, etc. via the payment provider) or by bank transfer as indicated at booking.

Payment-provider transaction fees are borne by AirEcoHome and are not charged extra to the customer.

Refunds (e.g. under the applicable cancellation rules or for overpayments) are issued within 1–3 business days to the debit/credit card used for the booking or — if agreed — by bank transfer to the tenant’s account.

Your bank or card issuer may take additional business days to post the credit; AirEcoHome initiates the refund within the stated timeframe.

Furnished apartments do not require a rental deposit — neither for monthly payment nor for paying in advance.

Where a deposit is required for unfurnished tenancies, it is held as stated at booking or in the lease.

An agreed deposit is fully refunded to the tenant’s account 48 hours after move-out, unless justified deductions apply (e.g. damage beyond normal wear, outstanding charges or cleaning). Any deductions will be communicated transparently.

Transaction fees related to deposit refunds are borne by AirEcoHome.

AirEcoHome does not require a Swiss debt-collection extract (Betreibungsauszug).

The apartment may only be used for the agreed purpose by the persons named at booking. Subletting without AirEcoHome’s consent is prohibited.

Tenants must treat inventory and the building with care, follow house rules and quiet hours. Indoor smoking and unauthorised pets are not allowed unless expressly permitted.

Cancellation and change rules are shown at booking or in the lease. If none are stated: free cancellation up to 14 days before move-in; thereafter AirEcoHome may retain rent already paid in whole or in part, as legally permitted.

In case of force majeure, official restrictions or unforeseeable property issues, AirEcoHome may offer an equivalent alternative or cancel and refund payments under section 4.

AirEcoHome is liable for intentional and grossly negligent breaches. Liability for slight negligence is excluded to the extent permitted by law, except for personal injury.

Tenants are liable for inventory damage they cause. Personal liability insurance is recommended and may be required.

Personal data is processed in accordance with our Privacy Policy.

Swiss law applies. Venue is Zurich where legally permitted. Mandatory consumer protections at the customer’s domicile remain reserved.